Listen twice as much as we talk.
Easier said than done sometimes, but a great way that I have found to get to the core of who people are is to ask good questions.
Successful working women ask good questions.
- Closed Questions – those that can be answered with a yes or no and don’t really require any elaboration.
Open Ended Questions: those that begin with “how”, “tell me about” that require the person to provide a more detailed answer.
In the article “How to Ask Intelligent Questions” the author shares more thoughts on open ended questions:
Open questions come in different types:
Subjective questions – use these when you ask for an opinion. “What
do you think about……?” “What are his qualifications?” “How do you
Objective questions – these are to ask for specific information. “What
evidence did the police have?” ”How have you been handling this
process?” “What factors are necessary to raise your CSI?”
Problem Solving questions – ask these when you want action ideas.
“What should you do next?” ”How would you implement the steps
we just discussed?”
Each day we work closely with a variety of people; at home, at work, in our community, and sometimes we are so focused with the task at hand that we don’t take the time to ask questions that will help us get to know the person on a deeper level. Successful working women have found that taking the time to ask good questions allows them to gain a deeper understanding of those around them.
With that in mind – look around you; who would you like to know a little bit better? What would you like to know? What questions would you ask?